Service Interruption Update: Infrastructure Transition and Platform Restoration

MetaSet is currently experiencing a temporary service interruption due to unforeseen infrastructure challenges affecting parts of Asia. Transparency and user trust are core values at MetaSet, and this update aims to clearly explain the situation, outline the steps being taken, and reassure users about the safety of their assets and data.

What Caused the Interruption?

The recent disruption was caused by an unexpected shutdown of multiple server infrastructures operating within specific regions of Asia. These closures occurred without prior notice and directly impacted access to MetaSet’s operational environment.

Such infrastructure-level interruptions have recently affected several online platforms operating under similar regional conditions, highlighting broader challenges related to network stability and accessibility in those areas.

Immediate Actions Taken by the MetaSet Team

Upon identifying the issue, the MetaSet technical team immediately initiated a full infrastructure transition and restoration process. This includes:

• Migrating systems to new, more resilient server environments
• Rebuilding core platform components to ensure long-term stability
• Enhancing security layers to protect users during and after relaunch

Engineers are actively working around the clock to restore full platform functionality with improved performance and reliability.

Platform Restoration Timeline

Due to ongoing regional network and geopolitical conditions, the restoration process may require additional time. The relaunch timeline depends on the stabilization of infrastructure access; however, MetaSet’s priority remains a safe, secure, and sustainable return, rather than a rushed deployment.

Users will be informed as progress continues and key milestones are reached.

User Assets and Data Remain Secure

MetaSet would like to clearly reassure all users:

• All account balances are fully secure
• User data has not been compromised
• No action is required from users at this time

The interruption is strictly related to infrastructure access and does not affect stored assets or account records in any way. MetaSet’s systems are designed with multiple layers of protection to safeguard user funds and information.

Commitment to a Stronger Relaunch

With over three years of operational experience and a proven technical foundation, MetaSet remains fully committed to returning with a stronger, more stable, and more secure platform.

This transition is being handled with a long-term vision to ensure resilience against similar challenges in the future.

Staying Informed

All official updates and announcements will continue to be shared through MetaSet’s official communication channels. Users are encouraged to follow MetaSet’s Telegram channel for real-time news and verified information.

Final Note

MetaSet sincerely apologizes for the inconvenience caused by this temporary interruption and deeply appreciates the patience, trust, and continued support of its community. Every available resource is being dedicated to restoring the platform safely and responsibly.

Further updates will be shared as progress continues.

Officail telegram channel